Who We Serve
Merchants
At CloseKnit Connections, we do more than process payments—we help boost your revenue and streamline your business. With personalized solutions and 21+ years of expertise, we’re here to save you time, cut costs, and drive your success. Discover what sets us apart.
Financial Institutions
Wouldn't you love to offer top-of-the-line solutions to your merchants? By partnering with CloseKnit Connections, you can design a dynamic, revenue-guaranteeing program that redefines excellence in service and sets a new industry standard.
ISO's, Agents & ISV's
Our flexible, scalable infrastructure empowers you to stay ahead of market demands while opening up new revenue streams. Whether you’re enhancing a current platform or launching something entirely new, we partner with you to streamline operations, safeguard transactions, and future-proof your business for sustainable growth.
How We Can Help
The Questions We Hear Most
1
When should I contact a payments professional?
Whether you're looking to reduce processing fees, compliantly pass those fees, or improve your customers' payment experience, having the right provider early can save you time, money, and stress. Don’t wait until payment issues arise—be proactive and set your business up for success.
2
What are my options for reducing processing fees?
There are several ways to lower your fees, but the most effective is adopting compliant dual pricing. This allows you to pass fees to customers choosing to pay with credit cards while offering cash discounts. At CloseKnit Connections, we specialize in implementing this method seamlessly, eliminating the cost of credit card acceptance without sacrificing your customer experience.
3
How to choose the right processor for my needs?
Start by looking for a provider that understands your industry and transaction type. If you handle large-ticket, card-not-present transactions, choose a partner experienced in this area. Transparency, compliance, and personalized support are also key. At CloseKnit Connections, we focus on your unique needs, offering tailored solutions that simplify payments while improving your bottom line.
Transparency. Flexibility. Fairness.
Affordable Processing With Competitive Pricing
We use interchange+ pricing and fully disclose our markup on your monthly statement, both as a percentage and as a dollar figure. This means our clients know exactly how much revenue we generate from servicing their accounts. Ask us today about True Daily Funding!
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Transparent Pricing
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No Long-Term Contracts
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No Cancellation Fees
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No Hidden Fees
TESTIMONIALS
We’re ETA Certified
The ETA is the leading trade organization for the payment processing industry. It’s where payments and technology intersect. With over 500 members worldwide, including all the major card brands and banks,
the ETA provides many helpful resources as well as a platform for collaboration that propels the industry forward. Their Certified Payments Professional certification is the gold standard for industry ethics and education – a certification that very few payment professionals hold. Our CEO, Catrice Williams, is one of only 7 Certified Payments Professionals in the state of Ohio, and the ONLY one in the Akron/Cleveland area.
