We Empower & Serve
Merchants
We hear you and we agree! We are dedicated to being the change we want to see in Payments. With over 22 years of expertise, advocacy guides our interactions by valuing Relationships Over Transactions. Our goal is to develop a strong relationship with you, while also learning about your business's needs and goals to become an effective team member.
We'll then provide a personalized and innovative solution that grows with your business, helping you exceed your goals. We are here to help you deepen your relationships with your customers, ensure you are processing payments in a secure and compliant environment and lower your operational costs to increase your profit margin. We'd love to be your Advocate and Team Member!
Financial Institutions
We know that a valued partner becomes your Team Member! We have proven leadership and experience with training and developing successful bank partnerships. Through our partnership program, we've established strong relationships with over 300 Financial Centers and Professionals—including Business Bankers, Commercial Bankers, Treasury Management Officers, Private Client Bankers, Market Managers, and other key staff—across Regional and National Bank Partners.
By partnering with Closeknit Connections, you can design a dynamic, guaranteed revenue-generating program that redefines excellence in service and sets a new industry standard. We'd love to be your Trusted Partner and Team Member!
Agents, ISOs, ISVs, Developers & Affiliate Referral Partners
We have been there, and we understand your need and desire to create a lucrative partnership with a Team Focus! Our flexible, scalable infrastructure empowers you to stay ahead of market demands while opening up new revenue streams. Whether you’re enhancing a current platform or launching something entirely new, we partner with you to streamline operations, safeguard transactions, and future-proof your business for sustainable growth.
We provide customizable payment processing solutions that you can leverage with members of your organization. Our industry-proven training, dedicated support, and referral compensation provide a complete program that contributes to your objectives. We'd love to be your Payments Guide and Team Member!
We’re ETA Certified
The Electronic Transactions Association (ETA) is the leading trade organization for the payment processing industry. It’s where payments and technology intersect. With over 500 members worldwide, including all the major card brands and banks, the ETA provides many helpful resources along with a platform for collaboration that propels the industry forward.
The Certified Payments Professional (CPP) certification is the gold standard for industry ethics and education—a certification that very few payment professionals hold. Our Founder & CEO, Catrice Williams, is 1 of 11 CPPs in the state of Ohio and is the ONLY CPP in Akron.
We're BBB Accredited
With an A Rating!
The Better Business Bureau (BBB) is a nonprofit organization that helps consumers find trustworthy businesses by promoting ethical practices and evaluating companies based on transparency, customer service, and complaint resolution.
An A Rating from the BBB signifies that our company, Closeknit Connections, has demonstrated a strong commitment to integrity, responsiveness, and customer satisfaction. This rating reflects positively on our business’s reputation and credibility in the marketplace.
